Female Receptionist
Aldar Islands
Bahrain,Manama,Manama
منذ 3 يوم
source : drjobs.ae
  • Welcomes guests as soon as they arrive withdue care and attention
  • Helps encourage customerloyalty by developing friendly, personalized relationships
  • Anticipates guests' needs and takes them intoconsideration
  • Handles any guest complaints and / orremarks; provides a response as soon as possible
  • Conveys the hotel image
  • Helps bring certain brandconcepts to life on a day-to-day basis (all the keys to the city,A / Club, etc)
  • Respects the reservation commitments infull (basic vision or reservation depending on the country)
  • Ensure that Front Office Management is kept informed ofproblems & opportunities
  • Investigate andfollow up guest complains with the help of the Reception Supervisorand / or FOM
  • Be able to promote A-Club to regularguests and enroll new members
  • Be passionate aboutproviding excellent customer services and interact with all gueston a warm, friendly & professional manner and takeownership for the issues encountered and resolve them to theguest's satisfaction.
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