Receptionist
Accor Hotels
MANAMA, North Bahraïn, Bahraïn
منذ 4 يوم

Overview of duties :

  • Welcomes guests and takes care of them from their arrival through to departure
  • Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
  • Helps encourage customer loyalty by developing friendly, personalized relationships
  • Anticipates guests' needs and takes them into consideration
  • Handles any guest complaints and / or remarks; provides a response as soon as possible
  • Conveys the brand and hotel image through his / her irreproachable attitude
  • Carries out all operations concerning guest arrival and departure in compliance with internal procedures
  • Informs guests about the formalities, any special conditions relating to their stay and the services available
  • Handles phone calls
  • Passes on information as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team
  • Ensures that all guest documentation is available and up-to-date
  • Promotes the hotel's range of services in order to increase sales
  • Promotes the brand and / or Group loyalty program, adapting the sales pitch to suit the guest's needs
  • قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة نيوفو على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـ نيوفو . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    واصل
    استمارة الطلب