Ensure smooth Air, Sea, Land freight activities with high performance and high productivity across Operational Department.
Daily control of the complete operations, as well as ensuring timely electronic closure of the files in Pro-cars, including counter check of job profit.
Monitoring FTEs in freight division, recruitment operational process, appointment and replacement of staff due to resignations or due to increase in business volumes in accordance with the targets and with prior approval of the management.
Ensure smooth communication process and resolution of disputes with vendors, overseas offices. Escalating it to the General Manager.
Ensure staff discipline, attendance, office Standard Operations Procedures & Operational Accounting Guidelines,
Networking with Shipping lines, transporters and provide value added services to customers.
Maintain, promote and develop the Operational activities with regular sales visits to existing, new and potential clients along with Sales Manager. General Manager Etc.
Assist, support and motivate sales team by providing high operational standards
Keep update with market information in connection to freight activities.
Maintain vendor relationship with value added services and competitive costs.
Play active role in enhancing further and faster development of Sea freight activities in close cooperation with management team.
Strive to continually improve and build on the freight division and its performance.
Bachelor’s degree or equivalent.
Good understanding and knowledge of the logistics industry as well as relevant experience in freight forwarding and logistics operations
Competence to communicate and interact efficiently with people from diverse backgrounds
Three to Five year of extensive knowledge of Schenker Operations in Middle East.
Computer literate and proficiency in MS Office
Ability to function in a high pressure environment
Ability to work both independently and collaboratively
Specific knowledge about pro-cars and Schenker systems.
Knowledge of DG regulation and certification is an added value.