Receptionist
PARK REGIS LOTUS HOTEL
Bahrain,Manama,Manama
منذ 4 يوم
source : drjobs.ae
  • To fully read, understand and implement all the hotel policies and related procedures included in the employee hand book with no deviation.
  • To report for duty punctually wearing the correct uniform and name tag ensuring a professional appearance & grooming standards with a respectable proper attitude.
  • To provide a courteous, professional, efficient and flexible service at all times, following Hotel Standards of Performance.
  • To adhere to the hotel safety, security and emergency policies and procedures.
  • To be fully conversant with all services and facilities offered by the hotel and being aware of all activities and events taking place in the hotel.
  • To be aware of all VIPs visiting or staying in the hotel.
  • Maintain the cleanness of the work place, front and back areas at all times.
  • Striving to maintain and keep the hotel equipment and assets in an excellent condition.
  • Handover shifts properly and to ensure that no pending correspondence / issues are to be left unattended without follow up.
  • Records all guests’ requests and all pending matters in the log and following it up to ensure they are handled and related action was taken properly.
  • Checking business mail regularly within the shift and respond accordingly.
  • Keep business mail strictly for business purposes only and follow E-mail etiquette and standards when sending or receiving mails.
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