General Information : : Ensure the company is operating in compliance with the regulation at all times and act as a business partner to support activities of all departments from regulatory perspective by providing technical input in the areas of ICT regulation. Job Specifications : :
Sets and / or manages day-to-day operational tasks to deliver on specific operational objectives and enhances operational effectiveness
Shows ability to support and provide clear instructions to teams on specific projects / work tasks
Participate in development of the Regulatory Section objectives and participate in their achievement by performing and delegating related activities.
Autonomously operate within the policies, procedures, systems and frameworks applicable to the Regulatory department to enable the department to operate efficiently.
Monitor and control the operational activity of the Section.
Monitor license obligations and rights as they apply to VIVA. Identify requirements; coordinate the information collation and submission through the appropriate channels.
Undertakes investigations related to non-compliance, identifies issues and seeks to resolve problems in a timely manner in line with regulatory requirements.
Engage in processing the data information to deliver the regulatory reporting requested by the TRA.
Liaise with Network team, the Regulator and other authorities to process MW links / Type approval requests and maintain related tracker.
Work with Network team to address Quality of Service Compliance reporting.
Conduct periodic market regulatory intelligence, prepare relevant reports, and suggest appropriate actions
Handle TRA consumers’ complaints and liaise with Network and commercial team to resolve the issue
Assist in updating VIVA regulatory costing model with Finance department and prepare financial regulatory reports to the TRA.
Prepare and manage archiving all regulatory in / out correspondences
Carry out various regulatory tasks when required.
Qualification & Experience : :
Bachelor’s degree in Engineering / Economics / Business / from recognized university
4 - 6 years of relevant regulatory experience in a telecom regulatory role.
Bahrain ICT regulatory framework and International best practices.
Telecommunications regulations, policies and laws.
Telecommunications services, products, and technologies.