Teller
Mashreq Bank
Bahrain-Manama
منذ 5 يوم

Job Purpose

  • To perform all financial transactions in risk free manner while maintaining the set service standards at all times.
  • Key Result Areas

    Process all counter transactions accurately and swiftly and in accordance with the laid down procedures.

    Strive towards reducing wait time and serve time by efficient processing of all transactions.

    Strive towards managing customer expectation for each interaction.

    Ensure zero risk of cash differences by diligently, accurately and attentively processing all cash transactions as well as ensuring accurate delivery of cash to customers at all times.

    Be vigilant and alert on any possible frauds and risks.

    Provide continuous feedback and seek guidance and assistance and approval from direct supervisor on any irregular / or suspicious transaction.

    Ensure cash shortages and excesses both at counter and ATM are at zero.

    Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation.

    Adhere to all policies and processes to ensure an acceptable risk rating of the counter area by Audit.

    Knowledge, Skills and Experience

  • Knowledge of all instruments handled at thecounter.
  • Good customer service skills.
  • Ability to handle pressure.
  • Should be detail oriented, quick with numbers,very vigilant.
  • Ability to handle routine work with the sameenthusiasm and vigour.
  • Processes related to financial transactions.
  • Possess good communication and interpersonalskills.
  • 1-3 years of experience in handling cash relatedfunction.
  • Group

    International Banking Group

    Oct 6, 2019

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