Director Of Client Services
Spark Digitus
البحرين
منذ 2 يوم
source : tanqeeb

The Client Services Director will be the senior point of contact for the day-to-day management of the business and the ability to sell new ideas and solutions.

Responsibilities :

  • Strategic point of contact for senior clients and establish strong relationships.
  • Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
  • Mentor and develop his / her team and direct them in finding creative solutions to both client and internal challenges, foster knowledge-sharing across all disciplines internally to ensure collaborative and informed work.
  • Encourage respective discipline managers to implement creative solutions.
  • Implement proprietary and 3rd party tools into the planning process.
  • Create an effective process and information flow between the client services team and other disciplines.
  • Contribute to client’s business growth by identifying new opportunities.
  • Assist the Operations team with designing the training and implementation of all internal and external tools.
  • Foster a productive and empowering working environment.
  • Provide team with all necessary tools and training to improve core expertise and continued career growth.
  • Build a team to deliver company business and revenue goals.
  • Partner with Operations and Finance in building client P&L.
  • Will lead multiple projects at once and ensure strong integration across the organization.
  • Lead new business efforts and determine the optimal staffing assignments for new initiatives.
  • Ensure that managers and supervisors are fully trained on all aspects of planning and audience reporting; will require use of research tools, as well as excellent writing and presentation skills.
  • Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
  • Qualifications :

  • Experience in traditional advertising, digital marketing, direct marketing, cable / broadcasting or similar media environment is a plus.
  • Agency background is highly preferred.
  • Exceptional new business and client-facing skills.
  • Well-versed in all forms of media including direct mail, print, broadcast, non- traditional media, as well as interactive / online marketing programs that go beyond the scope of media , such as affiliate programs, direct e-mail, and non-traditional buying practices.
  • Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship-building management style.
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