Membership Manager will play a key role in the drive for the acquisition and retention of spa members, helping to develop a vibrant, engaged membership organisation connecting the enthusiasm and imagination of members.
The candidate will need excellent interpersonal skills, able to meet and consult with members, attend events, conferences and other relevant forums to promote the membership and support the delivery of our membership targets.
The ability to develop and build upon long term relationships and liaise with members and potential members will be crucial to the candidate success.
Membership Manager showcases duties are cultivation relationships, organizing events, developing strategic plans, analyzing markets, writing promotional materials, handling fundraising activities, recruiting new partners.
A membership manager should have a background in sales and customer service. A successful membership manager must also be skilled in supervising a team of people.
Experience in coaching and top communication skills are also essential for this role.
We would require :