The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.
We work in two ways directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.
We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities.
We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained.
We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
Main Accountabilities :
Line managing up to 4 teaching assistants by :
Classroom Teaching Assistant
Support the Centre in dealing with child protection and other behavioural issues by :
Support the operation of the teaching centre by photocoping and laminating all the teaching materials according to teachers’ needs in a timely manner.
Support Tops Team and Senior Teachers in the area of procurement by creating, editing, cancelling, GR’ing and keeping records of POs and invoices.
Contribute to the development, evaluation, and improvement of English language courses, materials and related services, through participating in meetings / focus groups and providing feedback to the Young Learners team.
Contribute to customer services by supporting customer flow and customer questions when necessary, making sure feedback received from customers is always passed onto the teacher or customer services to be followed up.
Ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas :
We expect all employees to understand and promote this policy in their work.
Support the teaching centre’s activities and British Council plans.
Continue personal development and attending briefing sessions throughout the year.
In addition, other duties at no higher a responsibility level may be interchanged with / added to this list at any time.
Key Relationships : Internal
About You (essential requirements for the role) :
Desirable requirements :
Please note that all applications should be submitted in English only.
It is advisable to apply in advance to avoid any technical issues at the last moment
A connected and trusted UK in a more connected and trusted world.
Equality , Diversity, and Inclusion (EDI) Statement
The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do.
We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.
All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.
We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you have any problems with your application please email
Please note : Applications to this role can only be considered when made through the Apply section of our careers website.
Our ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website.
Emails with supporting statements and CV / Resumes sent to this email address will not be reviewed and will be deleted.