Contact Center Training Officer
HungerStation
Bahrain,Manama,Manama
منذ 3 يوم
source : drjobs.ae
  • Liaising with existing staff toclarify job descriptions and related expectations.
  • Studying and contributing to the operations and climateof our company.
  • Drafting instructionalmanuals, onboarding materials, and other relevantdocumentation.
  • Administeringregular, detailed needs assessments to identify skillsdeficits.
  • Orienting new hires totheir function within the grand scheme, as well as establishedcompany norms.
  • Addressing skillsdeficits through tailored in-house training.
  • Coordinating external training as the needarises.
  • Monitoring staffs' performanceby liaising with line managers and department heads.
  • Availing yourself as a sounding board for allemployees with the explicit aim of improving their orientation andtraining.
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