Engineering Supervisor
Wyndham Hotels & Resorts
Manama, BH
منذ 3 يوم

Job Summary

The Engineering Supervisor is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director and / or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department.

Education & Experience

  • High School diploma or equivalent and / or experience in a hotel or a related field required.
  • At least three years progressive experience in a hotel or related field preferred.
  • Trade school and / or College course work in related field preferred.
  • Previous supervisory skills required.
  • Physical Requirements

  • Flexible and long hours sometimes required.
  • Heavy work - Exerting in excess of 100 pounds of force occasionally, and / or in excess of 50 pounds of force frequently and / or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • General Requirements

  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Fundamental Requirements

  • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
  • Ensure that the hotel is in compliance with all local, state and federal laws.
  • Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
  • Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
  • Actively participate in energy conservation programs per Wyndham’s standards.
  • Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
  • Ensure compliance with the Americans with Disabilities Act (ADA).
  • Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
  • Assist in developing and controlling wage / salary, other expenses and energy budgets per Wyndham’s financial standards.
  • Assist in developing financial forecasts and actively participate in monthly profit / loss review meetings.
  • Assist as necessary with special projects and renovations.
  • Repair and program hotel electronic lock system.
  • Assist in scheduling preventive maintenance tasks.
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