IT Executive
AccorHotels SA
Sofitel Bahrain Zallaq Thalassa Sea and Spa, ES
منذ 18 يوم

Skills

Level of Education Bachelor / Licence Areas of study IT & Telecommunications Professional experiences 3 to 5 years Languages essential English

Essential and optional requirements

Main Duties :

  • To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Standards of Performance.
  • To be involved in day to day audit work on operation and to advise the Information System Manager for any abnormal happenings.
  • To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned Place of Work to the standard set.
  • To be entirely flexible and adapt to rotate within the different sub departments of the Accounting & Finance Division or any other Department of the hotel as assigned.
  • To be fully conversant with all services and facilities offered by the hotel.
  • To assist authorized users in relation to operation of the hotel’s IT system hardware, various modules and supporting personal computers.
  • To ensure that preventive maintenance required by any IT equipment in the hotel is carried out appropriately.
  • To coordinate the timely repair and return to service of any faulty systems or items of equipment.
  • To establish and implement procedures to ensure the backup of data in any IT system.
  • To rebuild data corrupted by either hardware or software faults.
  • To coordinate the investigation and timely handling of any software fault reports or enhancement requests.
  • To set up emergency procedures to continue the operation of the hotel in the event of system failure.
  • To provide manuals on the use of any IT systems and incorporate those manuals into the relevant operating procedures of the hotel.
  • To arrange the distribution of Night Audit and other regularly system-produced reports.
  • To establish necessary security measures to prevent unauthorized access to the I.S. systems.
  • To provide technical assistance to Internal or External Audit staff.
  • To work with the Sales & Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose.
  • To assist the IT Manager in the continuous availability of a hierarchy to deal with an emergency in any essential I.S. system.
  • To ensure the availability of any stationery or consumables required by any IT systems.
  • To regularly check that all licenses are complete and up to date.
  • To carry out quarterly, bi-yearly, yearly inventory of operating equipment.
  • Other Duties :

  • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous and professional service at all times.
  • To maintain good working relationships with colleagues and all other departments.
  • To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
  • To comply with local legislation as required.
  • To respond to any changes in the department as dictated by the needs of the hotel.
  • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments / areas if required, to meet business demands and guest service needs.
  • To attend training and meetings as and when required.
  • قدِّم
    قدِّم
    بريدي الالكتروني
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