Customer Experience Officer Vacancy
Silah Gulf
Khalifa Avenue, Kingdom of Bahrain
منذ 17 يوم

PURPOSE

We are seeking for a reliable Customer Experience Officer to assist the Customer Experience Manager in developing and maintaining an end-

to-end customer journey maps that will provide the business with insight to the customer experience across our various distribution and servicing channels.

JOB REQUIREMENTS

  • BSc. or Master Degree in business administration, management studies, or in a related discipline degree or equivalent.
  • 3 to 5 years of experience in customer experience, service quality, process re-engineering, customer engagement or related function
  • Highly analytical, creative and organized
  • Strong project management skills; able to deliver multiple requirements on time
  • Demonstrated leadership potential; able to influence others despite the absence of reporting relationships
  • Flexible, results oriented and able to work in a fast-paced environment
  • Very good oral, written communication and interpersonal skills
  • Ability to interact with and influence people at all levels of the organization
  • Computer Literacy (excellent knowledge of MS Office, Visio and office management software)
  • Competencies

  • Customer’s Mindset
  • Adaptability
  • Passion for Excellence
  • Language Skills

  • Excellent command of spoken and written Arabic & English.
  • قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب