Assistant Manager
Azadea
Bahrain, Manama
منذ 29 يوم

Role Purpose

The Assistant Manager is responsible for supportingthe Shop / Department Manager in the effective running of the Shop / Department and replacing him / her when needed, in order to ensure the highest standards of customer service are achieved and maintained.

Key Accountabilities

Communicate sales plans and targets to the Shop / Department team, monitor performance on an on- going basis, and suggest correctiveactionsto hierarchy when needed

Assign routineand non-routinetasks and assist in the schedule preparationfor the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activitiesare carried out in the most efficientmanner

Greet customers and ensure that they are served by shop staff in a timelymanner and in compliance with quality and customer service standards

Report occurring operationalissues and handle customer complaints in in a timelymanner, suggest solutionsor escalate them as appropriate in order to ensure operationaleffectivenessand customer satisfaction

Handle or assist the Shop / Department Manager in handling the maintenance of inventories and placement of product orders to ensure effectivestock management and availability of products Motivate team members and provide them with the necessary support in terms of training and development in order to optimizesales results

Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting,systems, etc. are respected

Specificfor Sports Goods : Communicate with local suppliers, negotiateprices and place orders Specific for Sports Goods : Handle the closing of the Shop in coordinationwith the Cashier by controlling the preparationof cash money, electronic cards slips, discounts, and VAT vouchers; ensure

their delivery to the AccountingDepartment in compliance with company policies and security

standards

Specificfor Sports Goods : Perform other related activitiessuch as communicatingshop events and promotionsto customers through social media tools, liaising with wholesales customers to ensure timelyanswering of their needs, liaising with local sports clubs and other

Qualifications, Experience, Knowledge

Bachelor’s Degree

1 - 2 years of experience in a managerial role; experience in retail is a plus Good product knowledge and understanding of store operatingprocedures Proficiency in MS Office

Fluency in English

Deep product knowledge across all departments

Driving and achieving results

Developing and Motivating others

Decision Making

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بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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