About Jumeirah & the hotel At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments.
We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one.
You can rely on us to support you as you settle into your journey with us and make Jumeirah Your Place to Shine’. The Jumeirah Royal Saray, which is located on the Bahrain shoreline in a premium beach front position, offers 172 guest rooms including two Royal Suites as well as a variety of dining and recreational choices including a state of the art health club and spa.
About the job
An opportunity has arisen for an Executive Housekeeper to join the Housekeeping team in Jumeirah Royal Saray Bahrain. The main duties and responsibilities of this role : Administrational
To ensure that all departmental records and correspondence are completed punctually and accurately
To ensure proper control of master keys of the hotel
To ensure the proper handling of lost and found to Security
To ensure proper requisitioning and controlling of supplies
To ensure proper assignments of work to Housekeeping employees
To ensure effective control of linen (i.e. receiving recording, storage, etc.)
To constantly strive to please all guests that he / she may come into contact with during his / her work hours
To ensure through effective supervision that all services offered in the Housekeeping Department are always available and are carried out with outmost efficiency and courtesy as per the Departmental Operations Manual
To liaise with the Guest Services on anticipated guest check-ins, check-outs, suite assignment and rooming list, etc.
To conduct periodic inspections of all hotels areas to check the cleaning standard
To be responsible for the inventory of guest supplies, linen, uniforms and the ordering and replacement when necessary
To be responsible for ordering of cleaning supplies and guest supplies and to check that they are handled and stored correctly
To make recommendations to management for modernization of equipment, cleaning methods and the set-ups of guest supplies
To liaise with hotel’s contracted companies for pest control to ensure an effective program is constituted and maintained
To ensure that all suites are checked prior to the arrival of guests for 100% readiness
To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the employees
To ensure proper arrangement and maintenance of flowers and plants in the guest suites and all Public Areas
To assist in the planning and implementation of the hotel’s rehabilitation plans as appropriate
To coordinate with the area hotels regarding operational problems
To conduct regular Housekeeping Meetings to keep employees informed of policies and procedures, special events, further improvement plans and guest comments
To assist subordinates during peak periods
To keep informed of the Housekeeping standards of competitor hotels
To interact with individuals outside the hotel, such as suppliers, contractors, labor relations representations and competitors
The ideal candidate for this position will have the following experience and qualifications :
Diploma in hotel management or a related field
Minimum of 5 years work experience for a deluxe luxury hotel
Minimum of 3 years management experience in a high volume housekeeping role
Middle East experience
Experience in managing outsourced labor
Experience in working in a resort style operation
Pre-opening or major refurbishment experience in a similar operation
Eye for detail
Intermediate level - Microsoft Office applications
Competent in OPERA version 5
High level of written and verbal business English About the Benefits : Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her / himself with one of the most luxurious brand in the hospitality industry.